Back Office

Back office operations is a critical element of proper customer care.

Back Office refers to the side of your operations that are not customer facing. These critical tasks are the backbone of any efficiently run operation, helping increase productivity, boost cost savings, and improve customer loyalty by ensuring that important parts of memberships, customer records and other information are taken care of in a timely and organized manner.

Our team of experienced agents provide skilled, tactful, and critical care solutions as part of our back-office operations processes. Skilled in B2B and B2C best practices, Global Empire agents will provide 24/7 back office support for your customers including:

  • Fraud prevention
  • Application verifications
  • Digital transcription
  • Claims processing
  • Data Entry
  • Enterprise data Management
  • Researching
  • Content moderation
  • Content creation and writing
  • e-commerce tagging

Focus is Valuable

Let our team make your customers a priority and provide you with the dedicated experienced service you need to ensure your customers have the best experience with your company.


Our customized service packages fit your needs.
Use a little–use a lot.


There are times when hiring an internal employee to fulfill a short term project need is simply not financially feasible. This is where Global Empire fits in as the perfect short term solution. Whether you need quick documentation or data entry for a limited-time campaign, our team is available to work with you to step in and quickly finish the job. What could be easier? We are more than happy to serve as a complement to your existing team and assist you with those extra tasks your team does not have time to handle for as long – or as short – as you need us.


Talk to us today about our customized solutions to your everyday back office needs.

“In business as in life, your chances of being run over are doubled if you stay in the middle of the road.”