Industry-Leading Call Center Outsourcing Company

Call Us On:

(780) 406-0000

Elevate your customer experience with our professional, multilingual call center and BPO services, available 24/7

Trusted By 200+ Companies

Transactions Processed
0 B+
Contact Centers Worldwide
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Service In 27 Languages
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Over 35000 Happy Employes
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New Customers Acquired
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Why Businesses Choose Global Empire Corporation

No. 1 

Partner ranking based on Performance 

$16 Million

added in upselling/cross-selling

99.8%

SLA compliance across all service lines

50%

reduction in attrition

40%

reduction in operational costs within first 6 months

60%

decrease in quality-related escalations

Outsource Smarter. Scale Faster.
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INDUSTRIES WE FOCUS ON

Tailored Customer Experience Solutions for Every Industry

We deliver scalable, secure, and industry-specific BPO and call center services designed to enhance customer experience, operational efficiency, and business performance across global markets.

FEATURED AWARDS

For over 20 years, we have set the standard as an industry-leading BPO and call center outsourcing company, combining advanced technology, skilled talent, and proven processes to deliver exceptional results for Global Empire Corporation.

ABOUT US

A Global Provider of Choice That Delivers Meaningful Value for Your Organization. Your business is our top priority at Global Empire Corporation. We are in business to deliver real value to your organization every day.

Our employees deliver exceptional sales, customer care and technical support on behalf of many Fortune 100 companies through our global network of service centers throughout the world. Our support and sales professionals are focused on the needs of your customers and your business. 

Innovative Software Development Company in Canada

SELECT YOUR BESPOKE SOLUTION

I Need Customer Support

I want to deliver seamless, high-quality customer interactions across voice, chat, email, and social channels—aligned with my brand and customer expectations.

I Need a Dedicated Team

I want to scale my operations with skilled, multilingual contact center professionals tailored to my business, industry, and compliance requirements.

I Need to Optimize My Operations

I want to improve performance, reduce costs, and enhance customer experience through process optimization, analytics, automation, and continuous improvement.

Frequently asked questions

We provide end-to-end software development services including custom software, web development, mobile app development, AI automation, blockchain and crypto exchange development, and AR/VR solutions. Our team builds tailored digital products to help Canadian businesses scale efficiently.

The cost of software development in Canada depends on project scope, features, and technology stack. On average, small business apps start from $5,000–$20,000, while enterprise-level or AI-powered systems may range higher. We provide transparent, customized quotes after a free consultation.

Yes. We create native and cross-platform mobile apps for Android and iOS using technologies like React Native, Flutter, Kotlin, and Swift. Whether you need an eCommerce app, on-demand service, or social platform, we ensure high performance and smooth UX.
Absolutely. Our team specializes in AI agent and chatbot development using advanced models such as OpenAI and GPT technologies. We can automate customer service, lead generation, and workflow processes — saving you time and improving user engagement.

Our process follows five simple steps:

Consultation & Planning – Understanding your goals and business needs.

Design & Prototyping – Creating a clean and functional UI/UX.

Development – Building and integrating all features.

Testing & Launch – Ensuring quality and performance.

Support & Maintenance – Continuous improvement and feature updates.

Yes. We build secure and scalable crypto exchange platforms (CEX & DEX), wallet apps, and blockchain-based systems with full compliance and real-time trading features. Our blockchain developers use technologies like Ethereum, Binance Smart Chain, and Solidity.
AR (Augmented Reality) and VR (Virtual Reality) create immersive, interactive digital experiences. We build AR/VR apps and games for training, retail, real estate, and entertainment. This is the ideal time to upgrade your brand to AR/VR, as the metaverse is shaping the next wave of digital interaction.
Of course! We offer free project consultations to understand your vision, requirements, and goals. Based on that, we’ll share a detailed plan, cost estimate, and development roadmap.

Our Global Capability Centers

Global Empire’s Global Capability Centers (GCCs) enable round-the-clock delivery through a strategic mix of onshore, nearshore, and offshore locations. Our globally distributed teams provide scalable operations, multilingual support, and industry-specific expertise—ensuring speed, quality, and cost efficiency for our clients worldwide.