IT Services

IT Services

Leverage the best of IT Services with Global Empire Corporation

Global Empire Corporation takes pride in more than our technical expertise – we are proud of our vast experience across multiple clients and applications combined with our ability to pivot and adapt to the changing needs of our customers.

Leverage our knowledge and skills that assist your company in achieving your goals and targets quicker, with less risk. Our custom IT services help clients in attaining their business goals with the use of technology. Whether you are looking for Wireless Networking, Data Backup, other services, or want to understand your existing environment better, we offer the knowledge to help you create a plan that is best suitable for your business. 

Your customers need to know that your company can service their needs quickly and effectively. Organizations today are looking for solutions that bring together integration with increased productivity. We have over two decades of experience and the strongest resources to help any business cater to its ever-changing IT infrastructure.

Prioritizing your Security with our Robust IT Services

We handle millions of technical support interactions for several of the largest and best-known brands in the world! We have taken every step to ensure that we not only help our customers but alter your costs, handle your security and compliance risks, and provide the best I.T. services while protecting your most valuable assets.

When you team up with Global Empire, your customers will get the service they want from people who not only understand the technology but know how to interact with customers of every level of technical know-how. By solving technical problems quickly and correctly the first time, we increase customer satisfaction ratings while building brand loyalty for you.

Development & Maintenance of IT Infrastructure

Businesses that need changes over time will require the power of technologies. Global Empire Corporation is aware of this and offers scalable software that grows with your company. As part of our IT infrastructure services, we may adopt an existing solution to add an out-of-the-box functionality that enables our customers to stay competitive.

Consultation in Information Technology

Our experts are sufficiently competent and dependable to offer IT consulting services at any stage of your IT projects. It makes no difference what stage of your software or mobile app development project you are at; we are here with a problem-solving strategy to assist you in effectively completing your project.

Cloud Data Migration 

Our IT services would never let you worry about data loss with robust cloud migration services. To ensure the security and availability of your data, our cloud experts enable migrating important database systems to a cloud-based infrastructure. That comes with an assurance that your cloud data transfer is completed quickly, completely risk-free, and without interruption, allowing you to save money, automate processes, and access data smoothly.

Escalation Management 

Escalation management in customer service helps reduce the risk of supplying consumers with incorrect or inadequate answers or leaving the issue unsolved, which may irritate or, worse, upset customers.

Typically, problems raised during a call are categorized into three to four categories depending on the severity and type of the sophisticated business issue.

Our other I.T. Services also includes

  • Dispatch management
  • Direct Sales
  • Distributor, repair, and service center support
  • Escalation management
  • Fulfillment logistics
  • Installation and connectivity
  • Level 1, 2 and 3 technical support
  • Predictive customer satisfaction modeling

Looking To Cross-Sell or Upsell Your Technology Services?

Our technical support professionals are experts at uncovering hidden opportunities for sales, which often lead to quantifiable revenue generation and added value for your company.

Multichannel Customer Service Technology

Today’s customer service is more than just customers calling an 800 number from chatbots, voice, email, social media, and more. Companies must adapt to the new technology and be willing to flex and change as the technology changes. This can be expensive! By outsourcing your IT needs to Global Empire, we take care of your technology while you care for your business. We can offer a mixture of service technologies either on-site, on the cloud, or through our international service delivery centres. Service integration is possible through our centralized IT infrastructure with various points of presence located throughout North America, Asia, and Central America.

Website Development: Your Website Is Your Handshake to The World

Whether updating your website or building a new website, Global Empire Corporation has the best website development process customized to your needs.

Our collaboration approach results in our bespoke web design services. We collaborate closely with prospective customers like you to ensure that your website accurately reflects your brand. Engage our creative and future-proof web design services to provide an engaging digital experience for your guests.

  • Website design and building
  • Analytics and SEO
  • Graphic design
  • E-commerce
  • Custom process implementation

Our Team Can Offer Technical Support In:

  • SEO
  • Javascript PHP
  • HTML
  • CSS
  • WordPress
  • Joomla
  • MySQL
  • Python
  • Photoshop Multimedia
  • Adobe
  • 3D Animation
  • 3D Architecture
  • Video and Animation
  • 2D Character Animation
  • Web Design
  • Logo Designs
  • Product Demo and Tutorials

“When you serve the customer better, they always return on your investment.”