Industry-Leading Call Center Outsourcing Company


Global Reach - Local Impact

Onshore / Nearshore / Offshore

Your Premier Outsourcing Service Provider

1
Over $1 Billion
Transactions Processed
10
Contact Centers in
10 Countries
27
Service in 27 Languages
100
Over 100 years
experience
3000
Over 3000 Happy
Employees
10
10+ Million new
customers acquired

Inbound Services

Providing inbound support for calls, chats, and social media interactions. A one-stop-support solution tailored to match your brand presence.

View More

Outbound Services

Trust our 15+ years of experience in enabling businesses to reach wider audiences across multiple countries and industries structure to amplify profitability.

View More

Office Services

Connect better with your customers by leveraging our proven expertise in customer service and technical support and sales to improve business performance.

View More

A Tailored Approach to Customer & Business Process Outsourcing

Our hands-on experience working with large global businesses has positioned us as an industry-leading business process outsourcing company. As a multilingual call center, we pride ourselves on the ability to serve your customers around the world, and we know the value we bring to your global reputation. Whether you require inbound or outbound solutions, we train our global call center team to handle customer interactions effectively and respectfully.

Successfully executing digital business goals looks different for every company, which is why our BPO company takes a comprehensive approach to learn about your brand and the customers we’ll be serving. Above all, we believe that first contact should always be a positive experience that increases brand engagement and fosters brand loyalty.

What good is a service if you can’t back it up? At Global Empire Corporation, we as a dedicated call center company measure the success and satisfaction of our processes when touching base with your end-users. Utilizing the latest technology and CX analytics, we are able to create actionable insights and provide highly effective outsourced customer support through everyday interactions.

Successful engagement directly results from the empathy generated when people — committed to delivering on your brand promise — work with an extensive understanding of your consumers and their specific requirements. As a premier call center outsourcing company, we integrate people, data and technology into your customer experience ecosystem to effectively serve your consumers during critical times.

Let's get started

Inbound

Continue

Outbound

Continue

Live Chat/Automated

Continue

Back Office/Social

Continue

Testimonials

"Excellent firms don’t believe in excellence – only in constant improvement and constant change."